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Forum Replies Created

Viewing 15 posts - 1 through 15 (of 17 total)
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  • Author
    Posts
  • April 16, 2020 at 2:28 pm in reply to: Error in User Profile views #4949
    admin
    Keymaster

    This one was fixed.

    November 1, 2018 at 6:33 am in reply to: Generated new password if none set in file #4691
    admin
    Keymaster

    Hi Daniel,

    There is already Generate password option but is generating one password for all. The idea is that plain password are encrypted by system and there is no way to have a separate list with decrypted passwords to have control on it.

    Thank you!
    Alin

    October 24, 2018 at 5:32 am in reply to: An error has occurred. 0 Error decoding JSON data: Syntax error #4678
    admin
    Keymaster

    Hello,
    I just sent you an email, I need website access, administrator and FTP so we can investigate the issue.

    Thank you!

    October 24, 2018 at 5:31 am in reply to: Internal Server Error #4677
    admin
    Keymaster

    Hi,
    Please send your website access, administrator and FTP to joomlarra@gmail.com and we will have a look over issue.

    Thank you!

    January 23, 2018 at 10:59 am in reply to: Need assistance using ARRA User Migrate #4504
    admin
    Keymaster

    Hi Roger, you can only import SQL if the databases come from the same Joomla type and version. You should never import SQL from different Joomla versions, is stated in the component backend. And this is because there are different tables, fields and this option will delete original table records and will add new records.

    You can try csv or txt export from that site and then use the same csv or txt import.

    You can write me at joomlarra@gmail.com and I will help you.

    June 13, 2017 at 5:27 am in reply to: Import and export of the new J3.7.x user fields #4175
    admin
    Keymaster

    Hello,
    We will try to integrate the new Joomla feature asap in our component too.

    Thank you!

    May 22, 2017 at 5:25 am in reply to: Won't install #4133
    admin
    Keymaster

    Hello,

    Can you please send me by email to joomlarra at gmail.com your website details? we did a lot of tests here and we can’t replicate at all this issue.

    Please advise,
    arra

    May 22, 2017 at 5:21 am in reply to: Spelling Error #4132
    admin
    Keymaster

    Hello,
    Thank you for letting us know! we will fix that issue!
    Regards.

    March 31, 2017 at 6:38 am in reply to: Error at Step 2 using Quick Import #4053
    admin
    Keymaster

    Hello, Please write back to joomlarra@gmail.com with website details, administrator and FTP and we will help you!
    Thank you.

    March 27, 2017 at 9:16 am in reply to: Importing CSV File #4036
    admin
    Keymaster

    Hello,
    Sorry for my late response on this one. You should check that passwords are not encrypted, that is a setting on the right side of the Import page.
    Thank you!

    March 10, 2017 at 1:29 pm in reply to: Error when exporting with PHP 7.1 #4000
    admin
    Keymaster

    Hello,
    Please send to joomlarra@gmail.com your website details. We will have a look over this issue.
    Thank you,
    arra

    February 21, 2017 at 7:11 am in reply to: I can not import users #3901
    admin
    Keymaster

    Hi Raul,

    Please send me an email to joomlarra at gmail dot com and I will help you with the migration.
    Thank you.

    February 15, 2017 at 3:25 pm in reply to: wrong statistic #3883
    admin
    Keymaster

    Hello,

    Please send an email to joomlarra@gmail.com with the website details, administrator access so we can have a look over.
    Also, if you have a mockup how your email template should look like please send it to me and we will do it for you.

    Thank you,
    arra

    January 6, 2017 at 7:32 am in reply to: solved: DOESNT WORK #3789
    admin
    Keymaster

    This one was solved, the problem was the .csv file which was improperly done. Also, the system allow only small batches at import.

    Tips:
    In order to have a good .csv file, just do a sample export and use that file for your next import.If you are on MAC please read this one first: http://www.joomlarra.com/joomla-user-migrate-for-mac-users/

    November 22, 2016 at 8:34 am in reply to: Required User fields #3718
    admin
    Keymaster

    Hi Michael,
    Sorry for this late response, we had an issue with the forum.
    Can you please let me know what version of Joomla you are using?
    Thank you.

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Viewing 15 posts - 1 through 15 (of 17 total)
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